FaysoVPN support
Tell us what stopped working.
Email FaysoVPN support with enough detail to reproduce the issue, but never include your password, card details or full access code.
Email FaysoVPN supportcontact@hyperlink.us.com
Connection help
Confirm that your regular connection works, try a different FaysoVPN server, then disconnect and reconnect. Include your device model and Android version if the problem continues.
Plans and access codes
If a code does not activate or your access period looks wrong, contact support with your username and purchase details. Never email card details, passwords or a full access code.
Account access
Use password reset if your account has a verified email. If it does not, contact support with your username and device model so we can explain the available verification steps.
Privacy and account requests
Privacy questions can be sent to the same support address. Account deletion is available inside the app and through our public deletion request page.